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Constituent service

Every request has
a story.

Give the whole office a shared place to understand what happened and what needs attention next.

From first conversation to follow-through.

Start an intake with the request and add details as they emerge. Search the casework queue, assign staff, record notes, and add follow-up dates when they are useful.

Keep a person’s details and related cases close to the work, so the next staff member can find the context.

WeGov empty intake workspace
ACTUAL PRODUCT VIEW Empty intake

A person is a person

Create a person and case without a voter match. Search the district voter universe and import a match when appropriate.

A district in context

Explore district and precinct maps and check addresses with connected WeHawaii data.

Resources at hand

Live Assist can find related public resources while staff write intake notes. Review the source before relying on it.

Explore office context

Correspondence with context

When configured, an office inbox can receive messages, review uncertain senders, and file correspondence to work and knowledge.

Explore the inbox

See how it fits your office.

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